Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 10 business days to be delivered to you and we ship within 5 business days.
• International orders take 7 to 10 business days to be delivered via express shipping, and we ship within same 5 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

How do I track a shipment?

• Once your package has been shipped, a tracking number will be emailed to you, if available. Please note that after your order has been shipped, it may take 24 to 48 hours for the courier to update its tracking information.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
• We also accept offline payments via check & direct bank deposit.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 5-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 5-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email wisdentsupply@outlook.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.